Privacy Policy

This policy explains what personal information we collect when you use this website, why we collect it, and what we do with it.

What we collect

When you place an order we collect your name, email address, delivery and billing address, and phone number. When you browse, we collect basic technical data such as your IP address, browser type and the pages you visit.

Payment information

Card payments are processed by our payment provider over an encrypted connection. We do not receive or store your full card number.

Why we use it

We use your information to process and deliver your order, to contact you about that order, to handle returns, and to meet our legal and accounting obligations. We do not sell your personal information.

Who we share it with

We share only what is necessary with the parties who make an order work: our payment provider, and the carrier delivering your parcel. They may use your data only to perform that service.

How long we keep it

Order records are kept for as long as tax and accounting rules require. Marketing contact details are kept until you unsubscribe.

Cookies

We use cookies that are necessary for the site to work, including keeping your basket and your session. We do not use cookies to build advertising profiles.

Your rights

You can ask for a copy of the personal data we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. Email support@celleonline.store.

Contact

Questions about this policy: support@celleonline.store.